You may contact us for technical support (available to all registered users). You can receive information immediately by visiting our Technical Support web site: http://my.smithmicro.com/support/index.html.
The online site provides a constantly updated Knowledge Base consisting of FAQ’s (Frequently Asked Questions). Chances are good that someone has reported the same issue and we’ve posted information about it.
If you haven’t found the answer after reviewing the pertinent FAQ’s, you can submit a form to our Support staff which they will respond to by email. Support requests are answered in the order they are received and response time varies depending on the number of pending requests. We therefore recommend checking the FAQ’s.
When submitting a Support request, you will need to know the following information:
All other inquiries should be directed to the following address:
Smith Micro Software
Customer Service
185 Westridge Drive
Watsonville
CA 95076, USA
Tel.: 1+ (831) 768-3615
Fax: 1+ (831) 761-6206
Web: http://my.smithmicro.com/contact/index.html
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http://my.smithmicro.com/contact/maillist.html ...you can choose to stay informed about the products that interest you and/or Smith Micro press releases. You join only the lists that interest you, and you can unsubscribe at any time.
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